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TABLE OF CONTENTS:
0. QUESTIONS ABOUT THE EFFECTIVENESS
OF OUR MATERIALS, MEMBERSHIP, OR THE BENEFITS OF MEMBERSHIP:
1. REQUESTS FOR SERVICES OR
ASSISTANCE:
1.01 What do you tell
"taxpayers" who need help or want to use your materials?
1.02 I need a lawyer
to represent me in court with the IRS. Can you recommend one
in my area?
1.03 I would like
to sign up to your "program". Please tell me what I need.
1.04 I need urgent
help. I have been exempt from taxes since 2001. The IRS has created
my 2001 tax forms, filling in the information they know of, and
sent it to me for signature. It declares that I own the IRS almost
$4,000.00 and it is due in 60 days. Please HELP! The phone number
listed is my cell phone and I am reachable at the number 24/7!
1.05 I'm facing tax
problems for the years 2001,2002,2003. I've filed returns for those
years and paid $5.00 for each year. Will going through the Master
File Decoding process for those years be effective? What is the
cost for a single filer to go through this process? (Full Service)
1.06 Do you offer
services or help with a specific problem rather than just educating
people?
1.07 Do you offer
state or federal tax lien or levy removal?
1.08 I am in a severe
financial bind and desperately need one of your offerings because
I'm being persecuted by the government. I can't afford to
meet the suggested donation amount for the item or service I need
and was wondering if there is a way you can arrange a special discount
in my particular case?
1.09 I received an
Federal Letter number XXXX(SC) and I'm not sure if the response
you have will work for me. Can you offer an opinion or give
advice about whether letter XXXX will work for me?
1.10 A state that
I used to be domiciled in has been levying my pay in another state.
Can they do that legally?
1.11 I want to become
a Member and I need you to help me prepare a 1040 return to get
all my money back from the IRS. Can you help me?
1.12 I am facing a
willful failure to file prosecution. Can you point me at information
and resources that will help me prepare a defense in court?
1.13 My private employer
is trying to FORCE me to provide a Social Security Number, a Taxpayer
Identification Number, or a W-9 form. What can I do to respond
to this?
1.14 I am marrying
a foreign wife and I want to protect her rights and avoid all the
government fraud paperwork. Is there a way to marry her without
a license and what should I look out for in this process.
1.15 Do you have any
information on professional licensing? How can I legally operate
without one?
1.16 Why won't you
answer my question? You said you can't give legal advice and
therefore can't answer it.
1.17 I want to continue
receiving Social Security, Medicare, SSI, or other government checks
or "benefits" but also no longer want to be subject to federal jurisdiction
or venue or be a "taxpayer". Can you help?
1.18 I sent in the
Legal Notice of Change in Citizenship/Domicile, Form #10.001 and
the Dept. of State sent me a LAME response. What should I
do?
1.19 I have a loan
or debt I want to cancel. Can you point me to the information
on your website that deals with this.
1.20 The IRS is unlawfully
levying my Social Security Benefits. Do you have a remedy
for me?
1.21 I'm a "bogus
taxpayer". Do you have a program or process to help me become
a "nontaxpayer" and can you assist me with that process?
1.22 I would either
like to get a tax collection due process hearing or am preparing
for an upcoming one. Do you have information to help someone
in my circumstance?
1.23 I have been studying
sovereignty and would like to ask some questions. Can I call?
1.24 I am accessing
the information on your website and my system appears to lock up.
I am under the gun and need to view the materials on your website.
What should I do?
2. ORDERING, DONATION, AND REFUND
ISSUES:
2.01 I don't have
a Mastercard or Visa credit or debit card and I don't want to get
one. I don't want my personal information in anyone's database
because my privacy is important to me. I'd rather send you
a money order or a personal check. Can you accommodate that?
2.02 Do you accept postal or cash or money order donations?
2.03 When I try to
donate online using my debit card, the transaction is repeatedly
rejected by your website. Why is this?
2.04 How do the conversions
work between U.S. and Canadian dollars when I donate to your ministry?
2.05 I HATE electronic
books (ebooks) and I don't know how to use them or open them or
get them printed. Can you send me a paper copy instead?
2.06 I obtained an
earlier or older version of one of your books or software or CDs.
Can I have a free upgrade to the new version or do you have a discounted
upgrade program for previous customers?
2.07 I can't order
anything from the Ministry Bookstore or make an online donation.
Every time I do and go to checkout, the shopping cart shows that
it's empty.
2.08 I received a
state tax notice or Federal Letter or notice that I can't find a
response for on your website. Is there a way to have you make
one for me?
2.09 Every time I
go to the Ministry Bookstore to make a donation, it has memorized
the information of the other user of my computer. How do I
change the information so that it has my information instead of
him or her?
2.10 How do
I buy response letters and pay for them?
2.11 Some of
your services offerings, such as Full Service IMF decoding, don't
have suggested donation amounts listed. How can I find out
what the cost is and why can't I add these services to my shopping
cart?
2.12 How come I never got
the usual confirmation email from SEDM telling me how to download
the electronic book I ordered within a few minutes after I placed
my order?
2.13 I tried downloading
and installing one of the decompression utilities you recommend,
but it doesn't successfully decompress the ZIP file that contains
my electronic response letter or eBook. What should I do?
2.14 I'm uncomfortable about
getting a response letter sight unseen. Can you let me "preview"
the whole letter before I get it?
2.15 I want to get your
Tax Fraud Prevention Manual but I have a slow dial-up line.
Can you send me a CD instead of me taking forever to download it?
2.16 I was double-debited
for an item I got from your Ministry Bookstore or I ordered something
from your website and it will not be useful for my situation.
Can I get a refund of my donation or a part of it?
2.17 Your website donation
amounts are in Canadian Dollars. Where can I find the exchange
rate from U.S. dollars to Canadian Dollars?
2.18 After I select the
items I want, add to cart, and checkout, I get errors when your
site takes me to the payment provider (Egold, etc). What is
the matter?
2.19 How do I make a donation
to the ministry? I don't see a "donate" button anywhere?
2.20 Are any of your Ministry
Bookstore materials ever offered for free to anyone?
2.21 I ordered an older
version of one of your software programs, such as the MF Decoder.
How do I upgrade this without getting a whole new version?
2.22 I ordered a version
of a book or item that is no longer available on this website.
What is my upgrade path to the latest version of these materials?
3. SHIPPING ISSUES:
4. DOWNLOADING, FAXING, OR USUABILITY
ISSUES:
5. INFORMATIONAL QUESTIONS:
6. QUESTIONS ABOUT US OR CONTACTING
US: